Scrum Team Best Practices – Organization, Communication and Documentation Canonical URL: https://learncloud.guru/blog/scrum-team-best-practices-organization-communication-and-documentation Author: Junaid Ahmed Published: 2024-08-24T18:06:10.000Z Updated: 2026-10-25T17:16:08.227Z Topics: DevOps Tags: Devops Organization Communication Documentation Organization • SharePoint Documents and Folders, SharePoint search techniques. • Confluence wiki structure • Teams/Slack/Zoom group organization • Windows Favorites organization and folders organization. • Outlook folder organization, search techniques, Teams Pin options. • Daily tasks list and tracking, as simple as excel or windows tasks, sticky notes • Contacts along with cell numbers and time zones, shift times • Cross team dependency contacts, distribution lists in the sharepoint. So that team knows whom to contact for what help and what time? Who can be online? Communication • Meetings with Agenda along with task ownership. So that the task owners can come prepared. • Meeting Notes with actionable intelligence along with task owners and ETAs. • mention the up coming personal vacations in the signature. So that team members can reach out for help before you go for the vacation. • Ping in the Teams groups rather than email chains to get quicker response. • When pinging to the client, always mention the ask. Not just Hi xyz. So that he/she can read the message and reply to you back even if you are offline. • Crispy communication on the Scrum calls. • Do not setup too many meetings. Team needs to have some focus productive time. • Release a team member from the meetings as soon as their scope of communication is done. Keeping lot of un related team members will waste their time and dilute the seriousness. • Constructive confrontation vs destructive – Use we/us rather than I/You • Request the Product Owners come prepared Documentation • Maintain an onboarding document. So that new joiners can self onboard quickly. • Project Documentation will help the new joiners to get up to speed on design. A lead do not have to spend much time with the new joiners. Just provide the documentation link. • Record as much technical/design sessions as possible. • Add lessons learnt. So that costly mistakes will not be repeated. • Add Acronyms, URLs, locations to the documentation. • Only have one source of truth. Multiple distributed locations lead to confusion. • A wiki which is not updated is like a stopped clock. It shows the wrong time.